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 Can I make a payment in advance?

Yes, If you pay anything over your invoice total it will be credited to your account towards next...

 Can I upgrade after I made an order?

Yes, BitBoxes allows you to modify your plan any time you wish. There are slight fee's to upgrade...

 Can I upgrade my account?

Yes, You can update your account as & when required just post a ticket in our support system...

 Do I get web hosting with an IRCd package?

We offer a Starter Package which consists of our Basic IRCd package, our Basic Webhosting package...

 Do you allow adult content?

No. We don't allow any adult content on our servers.

 Do you have any restrictions on content?

Yes, We do not host spam-oriented sites, browsing proxys, and any sites violating intellectual...

 Do you really offer unlimited bandwidth?

Yes, BitBoxes currently offers Unlimited bandwidth. Unlimited is defined as unlimited. The...

 Does BitBoxes place ads on my site?

No, BitBoxes does not place ads on any website that we host. However we do greatly appreciate...

 How can I contact a representative of bitboxes?

You can contact a representative of bitboxes by the following methods:-  ...

 How can I pay for my services?

If you see a service you would like on our website. Then all you do is follow the order wizard...

 How can I receive support?

We offer a variety of support methods. Please visit our contact page for a list of options....

 How do I access my account?

You may access your account several ways. To access DirectAdmin and other services visit our...

 Links to do with BitBoxes that you might find useful

 Here is some useful links to do with BitBoxes:- BitBoxes Homepage Information about...

 What exactly is space and bandwidth/data transfer?

Bandwidth/Transfer is the amount of data the server will allow your site to send & receive in...

 What happens when there is planned downtime?

If the downtime of any box is planned BitBoxes will email you as soon as we know date and time of...

 What is ICANN?

ICANN is short for Internet Corporation for Assigned Names and Numbers. They are the non-profit...

 What is a dedicated IP?

A dedicated hosting IP means each account has a unique address, not shared by any other accounts...

 What is the difference between UNIX hosting and Windows hosting?

Just like Mac OS and Windows are different (but do the same things), Linux (and Unix) and Windows...

 What is uptime?

The uptime command on our systems will show the current time, the uptime, the number of users and...

 What is virtual hosting?

Virtual hosting is a method that servers such as webservers use to host more than one domain name...

 Why chose BitBoxes?

BitBoxes is your link friendly hoster! We care about your needs & keeping you happy. We have...

 Why would I need a dedicated IP?

For most people, a dedicated IP is not needed. Some special services (such as anonymous FTP or...

 Will I have to pay setup fee's?

Yes. We charge a small set up fee for each package. We also charge a fee for additional...